Strategic Plan & Community Survey

2022 Community Survey

The 2022 Community Survey is now underway. Paper copies of the survey were sent to households on April 25, 2022. If you received a postcard and survey from the City of Denton or Polco, then you were selected to complete this portion of the survey.

An open, online survey is also available beginning May 23, 2022, and will be open until June 6, 2022. Anyone may participate in this survey, and the results will assist the City Council and City in understanding the current perception of the community. The open survey has now expired. Results will be presented soon.

2018 Citizen Survey

The City of Denton conducted the 2018 Citizen Survey to assess the opinions of Denton Residents. The questions are designed to measure eight facets of community livability: Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment, and Community Engagement. In total, 1,177 survey responses were gathered. 216 people completed the mail survey, giving a 7% margin of error, and another 961 surveys were received online. City staff will use the results from this survey to understand the perception of Denton residents, and to find areas that need improvement whether through increased outreach and education, or through operational enhancements.

2018 Citizen Survey Results

2017 Citizen Survey

The 2017 Citizen Survey aimed to measure resident satisfaction with city services, assess resident experience and preference with city communication tools, and identify areas for improvement and where to focus resources. Over 1,300 responses were received with a summary report provided below.

2017 Citizen Survey Results

Business Survey

The Business Survey is an online survey to assess local business owners' or managers' perspectives of the community. The survey tool tracks business expectations for the coming year, identifies services and policies that would assist the success of local businesses, describes characteristics of local companies, and tracks business owners' perceptions of the quality of current services.

Business Survey Documents

Previous Surveys