Late fees, interruption fees, and reconnection fees will be reinstated for most customers beginning July 12, 2021. Learn more at the City of Denton News website.
Request Service / Disconnection
To request service or disconnection, call Customer Service at 940-349-8700. The deaf and hearing impaired may contact the City by phone by calling the Texas Relay Service (TDD) at 800-735-2989 and connecting to Customer Service at 940-349-8700.
Call 940-349-7000 if you are reporting a utilities-related incident that requires immediate attention, such as: